Frequently asked questions

FAQs

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Does it record sound too?

Yes, absolutely.

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Can you take photos with the camera?

Yes, the camera allows you to take photos.

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What type of memory card does the camera support?

The camera supports Micro SD cards for storage.

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Why is my SD card not working?

If your SD card is not working with the camera, it may be due to compatibility issues or the card's formatting. Ensure that

the SD card is formatted to the FAT32 file system. You can do this by inserting the SD card into your computer, opening File Explorer (Windows) or Finder (Mac), locating the SD card, right-clicking on it, selecting "Format" (Windows) or "Erase" (Mac), choosing FAT32 as the file system format, and proceeding with the formatting process. Once completed, reinsert the SD card into your camera, and it should function properly. If you encounter any further difficulties, please contact our customer support for assistance.

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How do I view photos and videos?

Press the"+ "key twice to view saved videos or photos, press the"+"or" - "key to scroll up and down, and press and hold the"+"key to exit the album.

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How long does the battery last?

The camera uses a 180mAh battery. When used with the charging base, which has a 480mAh capacity, it can shoot for up to 600 minutes.

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How many filters does the camera have?

The camera includes 6 filters: Original, Cool, Warm, B&W, Yellow, Retro.

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What is the resolution of the photos taken with the camera?

The photo resolution is 3760 x 2128 pixels.

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How do I switch between video recording and photo taking modes?

  • Short press the "+" button on the left side of the camera to switch shooting modes.
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What if the system gets stuck?

Press the "+" and "-" keys at the same time to reset the system. This operation will not cause data loss.

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How do I update the date and time on the Camera?

Please follow the instructions from"How to change Date and Time Stamp"or contact our support team.